This privacy policy sets out how Localandtrusted.com uses and protects any information that you give Localandtrusted.com when you use this website. Localandtrusted.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement?
Localandtrusted.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We reserve the right to amend or modify this privacy statement at any time and in response to changes in data protection and privacy legislation. This policy is effective from 22 March 2011
This statement explains the privacy and data protection practices which apply to the websites operated by Localandtrusted.com of Communications House, Brunswick Industrial Estate, Newcastle upon Tyne, NE13. Localandtrusted.com is a trading name of TM & SH Ltd (company number 07442064)
We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.
What information do we collect?
We collect two kinds of information about our users:
- Non-personal information such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our site, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn't tell us anything about who you are or where you live, it simply allows us to monitor and improve our service.
- personal information such as name, postal address, telephone number, e-mail address, date of birth (where appropriate), card or bank details. We collect this information only in connection with specific activities, such as registration or feedback, The information is either needed to fulfil your request or to enable us to provide you with a more personalised service by analysing or reviewing the information that you provide to ensure that we give you access to or send you the information that you are interested in. You don't have to disclose any of this information to browse our sites. However, if you do choose to withhold requested information, we may not be able to provide you with certain information and or services.
- Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We will use the information you provide to:
- fulfil your requests, for provision of information;
- Identify user Tradesman suitable for your requirement
- provide a personalised service to you as user customer and or user Tradesman when you visit our websites e.g. by customising the content and/or layout of our pages for each individual user be a customer or Tradesman;
- record any contact we have with you;
- prevent or detect fraud or abuses of our websites and enable third parties to carry out technical, logistical or other functions on our behalf;
- in aggregate (and therefore anonymously) to profile your use of the websites and carry out research on our users' demographics, interests and behaviour to help us gain a better understanding of how our users navigate and use the websites, and to enable us to improve our service to you as customer and Tradesman; and
- Provide you with information which we think may be of interest to you, as explained below.
As well as using personal information to fulfil requests, we also like to keep our visitors informed about Localandtrusted.com promotions or about updates to our sites.
In addition, we sometimes contact our user customers and user Tradesman with offers from companies that benefit Localandtrusted.com and that we think may be of interest. In some cases we work with a company or organisation to promote Localandtrusted.com and may pass your information to that company or organisation so that they can contact you about the promotion. When submitting your personal information, you will be given the option not to be included in mailings from Localandtrusted.com (whether by post, e-mail or other electronic messaging, telephone or fax). If you do agree to receive this information and later decide that you no longer wish to be contacted, you can let us know by e-mailing: admin@localandtrusted.com or by telephoning 0191 2173108
If we decide to contact you by email or text message, each time you receive a message you will also have the option to decline to receive further information from us in that manner.
We may use other companies to provide services on our behalf, including answering customer’s question’s about services, sending postal mail, e-mails and text messages, analysing data and processing credit card payments. We will only provide those companies with the information they need to deliver the service and they are prohibited from using that information for any other purpose. We require all such companies to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and Consumer Legislation.
We may disclose aggregate statistics about our site visitors, customers and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.
We may disclose personal information if we receive a complaint about any content you have posted or transmitted to or from one of our sites, if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Localandtrusted.com and its sites or its visitors.
Except as indicated above, we will not use or transfer this data to any third parties without your prior permission.
Other Links
Our sites contain links to other sites. We cannot be responsible for the privacy policies and practices of other websites even if you access those using links from our websites and recommend that you check the policy of each site you visit. Contact its owner or operator if you have any concerns or questions.
Security
We place great importance on the security of all personally identifiable information associated with our user customers and user Tradesman. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Use of cookies
A cookie is a small piece of data, which can include a unique identifier that is set on your computer or mobile phone (referred to here as a "device") browser, if your browser's preferences allow it, by a website and is stored on your device's hard drive.
To protect your privacy your browser permits a website to only access the cookies that it has set. Most web browsers automatically accept cookies, but if you prefer, you should be able to set your browser to prevent that. As each browser is different check the ‘Help’ Menu to learn how to change your cookie preferences. Please note that you may not be able to take full advantage of a website if you do accept its’ cookies.
Cookies can be used for a variety of purposes, such as providing personalised pages. At present, we use them to work out how many people visit our sites and to provide ecommerce facilities.
Further information about cookies can be found at the Interactive Advertising Bureau's website www.allaboutcookies.org
Where is the information stored?
Information that you submit via our websites may be transferred to, and stored at, a destination outside the United Kingdom. This is necessary in order to process the information and to send you the information you have requested. Information submitted by you may be transferred by us to other reputable third party organisations as referred to in this Policy and these may be situated outside the United Kingdom.
Changes to this notice
From time to time we may update this notice. We will post such changes on this page so that you are always aware of how Localandtrusted.com uses your personal information and in what circumstances we disclose it. You are advised to ensure that you check this page regularly.
Your acceptance of this Policy
By using our sites, you consent to the collection and use of information by Localandtrusted.com in accordance with our Privacy Policy. If you do not agree to this Policy, please do not use our site.
Access to your personal information
any personal information submitted via our websites is treated in accordance with the Data Protection Act 1998.
To find out more about your entitlements under this legislation, visit the Information Commissioner's website: http://www.ico.gov.uk/.
If you would like to review or revise information you have previously provided to us online, you may do so by emailing admin@localandtrusted.com
You may request details of personal information that we hold about you under the Data Protection Act 1998 upon payment of a fee of £25.00 will be payable copy the information to you held on you or if you have any questions relating to this Privacy Policy or how we use the personal information we have about you, please write to:
Localandtrusted.com.
Communications House,
Brunswick Industrial Estate,
Newcastle upon Tyne,
NE13 7BA
Keep us updated
Maintaining accurate information is important to our work and to our relationship with our user customer and Tradesman visitors. If your details change, please e-mail admin@localandtrusted.com and or telephone 0191 2173108.
Further information
If you have any other questions about how we deal with personal information, please contact:
Localandtrusted.com.
Communications House,
Brunswick Industrial Estate,
Newcastle upon Tyne,
NE13 7BA